- Shipping & Returns
Shipping & Returns
To permit prompt shipping of your order you may prepay via Amex, VISA or MasterCard. Please have your card available at the time you place your order. Most orders will be processed the same day they are received. Orders must be received by 4:00 PM central time to be shipped the same day your order is placed. All orders will be shipped via FedEx ground unless specified otherwise.
All exchanges and returns require a Return Merchandise Authorization (RMA) number. Exchanges and credits cannot be processed without one. An RMA must be requested within 72 hours of receipt of your order. Thereafter, all sales are final. A 40% restock fee will be assessed on all returns. Shipping charges are non-refundable. Certain items are non-returnable under any circumstances.
The returned package must be received within 10 business days of the RMA issue date. All items must be returned in "e;as new"e; condition in the original packaging and include all accessories, blank warranty cards, UPC codes (attached), and user manuals. When returning products, we strongly recommend the use of a carrier that can track packages. You also assume responsibility for insuring the returned item.
All products are sold with their respective manufacturer's warranties. Please note that warranty periods and services vary by manufacturer and product. To ensure the most efficient processing of your return, please note that certain manufacturers' products are not returnable for credit or exchange through ERI. These manufacturers require that they directly handle their damaged or defective products. Please contact the manufacturer for repairs or replacements of these items. All sales are final.
All items within this website are subject to availability. Prices are subject to change without notice.